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Terms and Conditions

Yes, it's boring and wordy!  But we do please ask that you read and understand all of our terms and conditions prior to making a booking!  Please contact us with any questions via the Contact Us button below

Terms and Conditions for private children's party bookings

Your leader is fully DBS checked with over 20 years experience in classroom teaching.  However you will be required to supply a reasonable number of adults to assist with any children aged 8 and under (ideally 1-to-1).   It is the responsibility of the adult booking the party to establish the allergy information relating to each participant.  You will be required to accept the Terms and Conditions of booking at the time you make a date enquiry. Your ticking of that box means that you have read, understood and accept the full contents of this page. It also means that it is the responsibility of the booking adult to enquire with the parents or guardians of the children who will be attending their party to ensure that any pertinent medical, behavioural or dietary information is collated and passed on to your workshop leader, should the booking adult view that there is any information that is relevant to the safe running of the workshop. The adult booker accepts that they will act in loco parentis for all children in their party. Cupcakes will contain wheat and dairy - please ask for information regarding any additional allergens.  Some dietary requirements can be catered for but may incur an additional cost.  Our kitchen regularly handles ALL allergens and therefore we cannot say that any of the food that you will be provided with will be "free from" anything.  Please make sure you have fully read and understood all of the party policies (below) and get in touch with any other questions! Please note that your party is NOT BOOKED until you receive our confirmation of availability and have made your initial payment.  Booking requests will normally be held for 48 hours to allow you time to pay this - please check back regarding availability if payment is being made outside of this time. Cancellations and refunds: Total cancellations must be made a minimum of two weeks prior to the party date or refunds will not be given.  Rescheduling is permitted any time up to 72 hours prior to the event.  Rescheduling within 72 hours of the event will incur a £50 charge on top of the party price. We will make every effort to ensure that a booking is not cancelled from our end, however there may be occasions of emergency or Act of God that may result in us being unable to perform our obligations as planned. In this rare circumstance you will be offered a rescheduled date of mutual convenience. Alternatively you may wish to take a credit voucher (valid for two years) redeemable against any item in our store or event / booking catalogue for the amount that has been paid by the client at the point of cancellation. ​ Policies: Your party is delivered by Sadie Bakes, a business registered on the Isle of Man, number 029298B. You understand the risks inherent in activities related to working with food, consuming food and working with tools and craft paraphernalia. You waive, release, and discharge Sadie Bakes, it’s instructors, officers, employees and volunteers against any/all claims, demands, action or causes of action for costs, expenses or damages to personal property or personal injury, which may result from participation in these activities. You will inform Sadie Bakes prior to the party of relevant medical or dietary information but you accept in loco parentis on behalf of all guests attending your party that your/their participation is solely at your own risk and that you assume full responsibility for any resulting injuries and damages. ​ The property has stairs and stepped access that you will warn your party guests about prior to the event and you accept liability for any injury or damage to persons or properties that may arise as a result of using these and our other facilities.  A site visit is advised if you have any concerns over these elements in order for you to ascertain their suitability for you and your guests.  Please contact us here if you wish to view the building beforehand, otherwise we will deem your failure to visit the site as your acceptance of the inherent safety of these things and your liability of any risk associated with them that may lead to injury to persons or property. Photos and videos: You agree to Sadie Bakes right to take or use photographs and videos from the event in any media (including social media and website) unless you otherwise notify an instructor.

Terms and Conditions for ticketed public events and private adult events

Our kitchen regularly handles ALL allergens and therefore we cannot say that any of the food that you will be provided with will be "free from" anything. Please do not book if you have severe allergies or, for other dietary requirements, please get in touch BEFORE BOOKING to discuss tailoring arrangements for you. In the case of common, non-severe intolerances to e.g. gluten, we will usually be able to cater to your requirements at the standard ticket price. However you must let us know a minimum of one week prior to the event so we can plan the menu for the evening around this. NOTE: due to our baking methods we are unable to supply egg-free baked goods under the standard pricing system. ​ Policies: Children's events are delivered by Sadie Bakes, a business registered on the Isle of Man, number 029298B. Adult's cake decorating events are delivered by Sweet Sensations, a business registered on the Isle of Man, number 026435B All other events are delivered by Juliette's, a business registered on the Isle of Man, number 030129B. ​ ​ You understand the risks inherent in activities detailed in the information for these events and private bookings including, but not limited to, risks related to: Working with food Consuming food Working with tools and appliances Using craft tools and paraphernalia Use of stairs, stepped access, furniture and floor coverings as observed in the building* ​You waive, release, and discharge Sadie Bakes/Sweet Sensations/Juliette's (insert name as appropriate), it’s instructors, officers, employees and volunteers against any or all claims, demands, action or causes of action for costs, expenses or damages to personal property or personal injury, which may result from participation in these activities. You will inform an officer of the relevant business prior to the event of relevant medical or dietary information but you accept that your participation (and in the case of private bookings, your guests participation) is solely at your/their own risk and that you assume full responsibility for any resulting injuries and damages. Photos and videos: You agree to Sadie Bakes/Sweet Sensations/Juliette's (insert name as appropriate) right to take or use photographs and videos from the event in any media (including social media and website) unless you otherwise notify an instructor. ​ * A site visit is advised if you have any concerns over these elements in order for you to ascertain their suitability for you (and your guests, if appropriate).  Please contact us here if you wish to view the building beforehand, otherwise we will deem your failure to visit the site as your acceptance of the inherent safety of these things and your liability of any risk associated with them that may lead to injury to persons or property. For children's public events: Children aged 8 and under must be accompanied by a responsible adult. If you know that your child has behavioural issues or has any additional needs that would impact on their ability to complete any of the activities expected in the event then you will be required to stay and supervise them for the full time, regardless of age. It is your responsibility to check regarding allergens that are pertinent to your booking. Crafts, cupcake decorating and other activities that may be included in children's events will not be suitable for children aged 3 and under due to small parts and choking hazards - their participation is at your discretion in the full knowledge of this risk. Cancellations & Refunds: Total cancellations must be made a minimum of two weeks prior to your private event date or refunds will not be given.  Rescheduling of your private is permitted any time up to one week prior to the event.  Rescheduling within one week of the event may incur a £50 charge on top of the event price (dependent on the activity that you had booked). If you can no longer attend a public event that you have booked for you may sell or pass on the ticket(s) to a person of your choosing, ensuring that they have been directed by yourself to review these Terms and Conditions. We will make every effort to ensure that a public event or a private booking is not cancelled, however there may be occasions of emergency or Act of God that may result in us being unable to perform our obligations as planned. In this rare circumstance: 1) For private bookings - we will work with you to find a mutually convenient date to which to reschedule your event. If you are unable to reschedule the date you may wish instead to contact us to arrange to receive a credit voucher (valid for two years) redeemable against any item in our store or event / booking catalogue for the equivalent of your ticket price. 2) For public event bookings - you will be offered a rescheduled date for the event and your ticket/booking will automatically be valid for the new time. If you are unable to make the rescheduled date you may wish to contact us to arrange to receive a credit voucher (valid for two years) redeemable against any item in our store or event / booking catalogue for the equivalent of your ticket price.

A selection of baking equipment and paraphernalia
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