ACCESSIBILITY STATEMENT

At Juliette's, we are dedicated to making our website, creative workshop space, and all events fully accessible to everyone, regardless of their abilities or disabilities, age, personal orientations, race, religion or beliefs. We strive to create an inclusive and welcoming experience for all by adhering to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, and local accessibility standards for our physical spaces and activities.

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Our Accessibility Goals

We are committed to ensuring that both our online presence and physical events are accessible, user-friendly, and enjoyable for everyone. Our goals include:

• Ensuring that all online content is perceivable, operable, understandable, and robust.

• Providing alternative text for all images and non-text elements on our website.

• Including captions for videos and transcripts for audio content.

• Designing the website to be compatible with screen readers and fully navigable via keyboard.

• Using clear, simple language and a logical design structure across all digital content.​

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For our Creative Workshop Space and Events (such as baking workshops, crafting sessions, children's parties, public and private events), we provide:

• Opportunity for a site visit prior to the event to discuss ways that we can work with you to make accessibility easier for those with mobility issues and impairments.

• Mobility Support: We provide seating arrangements and activity setups that consider diverse mobility needs.

• Materials: Large-print instructions are available upon request for crafting or baking workshops.

• Dietary Accommodations: Where food or refreshment is included in your event, we offer dietary accommodations, such as gluten-free, dairy-free, or allergen-sensitive options if requested in advance (please see our Terms and Conditions for further information.

• Sensory Considerations: We are happy to offer private bookings where we can create a sensory-friendly environment, including dimming lights, controlling noise levels, and offering quiet spaces for those who need them.  Please Contact Us to arrange site visit and discussion of your personal requirements.

• Assistive Devices: Upon request, we are happy to use your assistive listening devices, or other accommodations to ensure your full participation in workshops and events.  Please Contact Us if you would like to discuss this further.

• Children’s Events: We offer accessible games and activities to ensure that children of all ages and abilities can participate. 

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Ongoing Improvements

We are continually working to improve the accessibility of our digital and physical offerings, including our workshops and private events. We regularly review our facilities and programs to ensure that we are meeting the needs of all participants. 

 

Need Assistance or Have Feedback?

If you encounter any barriers when using our website, attending our workshops, or participating in an event, or if you have suggestions for improving accessibility, please do not hesitate to reach out. We are committed to making necessary adjustments and value your input.

Details of how to contact us can be found here.

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We aim to respond to your enquiry within 3 working days and will work promptly to address your concerns.

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Thank you for helping us create an inclusive environment at Juliette's!

Last updated: 24/09/24

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This statement reflects our continuous commitment to ensuring that our website, physical space, workshops and events are accessible to all.